Building your dream website, one step at a time

At Sites That Convert, we’ve streamlined the process of creating a high-performing website that helps your business thrive. Our team will guide you through each step, from initial consultation to post-launch support, ensuring your website meets your unique goals and targets the right audience. Take the first step towards your online success story – book your free consultation today!

Our collaborative web design process

Buidling a successful website involves strategic planning of the site layout and content, designing visually appealing and engaging elements, coding for functionality across devices, thorough testing, and finally, launching the site to be accessed and interacted with by your target audience.


Our journey together begins with an in-depth consultation to discuss your business, goals, and website requirements. We’ll assess whether we’re the perfect fit for your project and clearly define the scope of work. Once we’ve determined that we’re a great match, you’ll select the website package and support plan that best suits your needs, and we’ll move forward with the next steps.

Objective and scope definition:

Gain a deep understanding of your business and objectives

Project fit assessment:

Determine project suitability and scope

Package selection:

Assist in selecting the optimal website package and support plan

Collaboration foundation:

Set the stage for a successful collaboration

Content and information gathering

Before we dive into the design phase, we require all the necessary content, files, and information from you. This includes the text and images for each page of your website. If you need assistance with writing new content, we can offer some helpful tips to guide you. For images, if you don’t have high-quality ones readily available, we’ll gather your preferences and use suitable placeholder stock images until you can provide your own. Additionally, you’ll fill out our Online Planning Form to give us more insights into your business and website goals. During this time, we’ll also collect any required login credentials and all website files from you.

Provide written content:

Provide your website's written content

Provide visual assets:

Provide your high-quality images or share your image preferences

Share business insights:

Complete our Online Planning Form for deeper insights

Submit required files:

Submit necessary login credentials and website files

Website strategy session

Once we have all the content, files, and information from you, we’ll schedule an interactive website strategy session. This is where the real fun begins! During this virtual meeting, we’ll use our intuitive drag-and-drop builder to collaboratively map out your website’s structure and layout. You’ll have the opportunity to provide real-time feedback and see your website come to life. After finalising the layout, our talented designers will refine the design to align with your branding, incorporating your provided content. You’ll then have the chance to review the design and request up to two rounds of revisions before providing your final approval.

Collaborative session:

Collaborative virtual meeting to plan your website's structure

Build website structure:

Real-time feedback and visualisation using our drag-and-drop builder

Design refinement:

Professional design refinement to match your branding

Revision and approval process:

Two rounds of revisions to ensure your complete satisfaction

Development and launch

Upon receiving your approval on the final design, our skilled development team will begin bringing your website to life. They’ll meticulously code each element to ensure seamless functionality across all devices. Once the development phase is complete, we’ll conduct thorough testing to guarantee your website performs flawlessly. After passing our rigorous quality checks, we’ll prepare your website for its grand debut and launch it to the world.

Development phase:

Development team codes your approved design

Website quality testing:

Meticulous testing to ensure cross-device compatibility and performance

Launch preparation:

Final preparations for a smooth website launch

Website debut:

Introduce your new website to your target audience

Ongoing support

If you chose a support package, our commitment to your success extends beyond the launch of your website. We provide ongoing support and maintenance to keep your site running smoothly and performing optimally. The level of support you receive will depend on the support package you selected. Our team is readily available to assist with any questions, concerns, or updates you may have. We’ll handle all the technical aspects, such as hosting and security, so you can focus on running your business while we ensure your website remains a powerful asset.

Continuous maintenance:

Continuous support and maintenance (based on your chosen support package)

Reliable assistance:

Prompt assistance for any questions or concerns

Technical management:

Comprehensive technical management, including hosting and security

Backup and recovery:

Regular website backups and swift recovery solutions in case of any unexpected incidents


Embark on the exciting journey of transforming your online presence with our Commencement Meeting – the inaugural step where ideas take flight and digital dreams begin to materialize. Here, innovation meets strategy as we delve into your vision, crafting a bespoke roadmap that not only defines your online identity but propels your brand into the digital spotlight. Let’s sculpt your virtual masterpiece together, ensuring a seamless fusion of creativity, functionality, and success at every pixel.

In-Depth Discovery:

Explore the core of your brand, uncovering goals, values, and unique aspects to shape a tailored digital identity.

Strategic Planning:

Develop a roadmap aligning with business goals, incorporating cutting-edge trends and technologies for a standout online presence.

Creative Brainstorming:

Collaborate on innovative ideas, fostering a vision that merges creativity and functionality for a visually striking website.

Technical Consultation:

Dive into technical details, discussing platforms and integrations to ensure a seamless website catering to present and future needs.


Embark on the content creation phase, where your vision transforms into captivating narratives and compelling visuals. As the client, your role is pivotal – supplying essential content elements, from engaging copy to striking imagery, ensuring a harmonious fusion of your brand story with the design aesthetics. Collaborate seamlessly with our team, providing the building blocks for an impactful website that resonates with your audience and elevates your online presence to new heights.

Content Planning and Strategy:

Define the content roadmap by collaborating on purpose, tone, and structure to create a foundation that aligns with the brand's goals.

Content Review and Approval:

Conduct meticulous reviews, gather client feedback, and obtain approval for the finalized content, ensuring accuracy and consistency.

Content Gathering:

Facilitate the collection and organization of text, images, and multimedia elements, ensuring a cohesive and comprehensive content package.

Content Integration:

Seamlessly weave the approved content into the website's design, ensuring optimal formatting, positioning, and responsiveness for an enhanced user experience.


Dive into the heartbeat of your online presence as we craft the captivating homepage design. From sleek layouts to strategic visual elements, every detail is meticulously curated to grab attention and guide visitors seamlessly through your digital narrative. Your active involvement in the design review section is crucial – a collaborative moment where we fine-tune the aesthetics together, ensuring the homepage not only aligns with your vision but also captivates your audience, setting the stage for an exceptional online experience.

Design Conceptualization:

Develop a captivating design concept for the homepage, outlining visual elements, layout, and overall aesthetic to align with the brand's identity and objectives.

Client Collaboration and Feedback:

Engage in a collaborative design review session with the client, gathering valuable feedback to fine-tune the visual elements and ensure alignment with the brand's vision.

Visual Mockup Creation:

Craft a detailed visual mockup of the homepage design, presenting a realistic representation of how the elements will come together to create an engaging user experience.

Refinement and Finalization:

Incorporate client feedback into the design, making necessary refinements to achieve the desired aesthetics, and finalize the homepage design for seamless integration into the website development phase.


Enter the construction phase as we breathe life into your digital vision, translating design concepts into a functional website. Your active participation is key during the review process, where we meticulously inspect each element, ensuring seamless functionality and alignment with your expectations. Together, we shape a dynamic online presence that not only reflects your brand essence but also delivers a flawless user experience, setting the stage for success in the digital realm.

Site Development:

Translate the approved design concepts into a fully functional website, implementing coding, programming, and content integration to bring the vision to life.

Client Review and Testing:

Facilitate a client review session, allowing for hands-on testing and feedback to address any potential issues or adjustments needed before the final launch.

Internal Quality Assurance:

Conduct rigorous testing to ensure the website functions seamlessly across browsers and devices, with a keen eye on performance, responsiveness, and overall user experience.

Refinement and Final Approval:

Incorporate client feedback into the site, making necessary refinements, and obtain the final approval, ensuring the website aligns with expectations and is ready for a successful launch.


Prepare for the grand finale as we initiate the launch sequence, marking the culmination of our collaborative efforts. During this pivotal phase, meticulous testing ensures your website’s performance is at its peak, guaranteeing a smooth lift-off into the digital space. Together, we countdown to the moment of unveiling, where your brand takes center stage, ready to make a lasting impact on the online landscape.

Pre-Launch Testing:

Conduct thorough pre-launch testing to ensure all website functionalities work seamlessly, addressing any last-minute issues or adjustments to guarantee a smooth launch.

Technical SEO Check:

Perform a technical SEO check to optimize site performance, including metadata, sitemaps, and mobile responsiveness, ensuring the website is search engine-friendly from the moment it goes live.

Content Migration and Optimization:

Migrate all final content to the live site, optimizing images, ensuring proper formatting, and conducting a final check to guarantee content consistency and accuracy.

Official Launch and Monitoring:

Execute the official website launch, closely monitoring performance metrics and user interactions in real-time to address any unforeseen issues promptly.


Beyond the launch, our commitment continues with dedicated post-launch support. As your digital partner, we stand by to address any queries, provide training, and ensure your website’s ongoing success. Regular check-ins and updates guarantee your digital presence remains vibrant, adapting to your evolving needs and ensuring a seamless experience for both you and your audience.

Performance Monitoring:

Implement robust monitoring tools to track website performance, user interactions, and address any potential issues promptly to ensure a seamless post-launch experience.

Regular Check-ins:

Establish a schedule for regular check-ins to assess website performance, address any emerging needs, and offer ongoing support, fostering a collaborative and responsive partnership.

Client Training and Documentation:

Provide comprehensive training to the client on content management and website maintenance, along with clear documentation, empowering them to manage updates and changes independently.

Security and Backup Protocols:

Implement stringent security measures and regular backups to safeguard the website from potential threats, ensuring data integrity and the continuity of a secure online presence.

Get more sales, not just website visits

Websites that turn visitors into buyers

Conversion-focused design

Our websites are strategically designed to guide visitors towards taking specific actions, like making a purchase or filling out a form. We optimise every element to turn more visitors into customers.

Money-back guarantee*

*We offer a 100% money-back guarantee if you're not satisfied with your new design at the end of the design phase. We're confident in our ability to create a website you and your visitors will love.

Comprehensive support

Our team provides ongoing support, including hosting and maintenance, to ensure your website runs smoothly after launch. We're here to help you every step of the way, from the initial design to post-launch support.

Intuitive user experience

We create websites with clear navigation and user flows, making it easy for visitors to find what they need and take action. Our focus ensures your site is both appealing and functional.

Trust-building elements

We incorporate trust-building elements into your website, such as testimonials, case studies, and security badges or awards, to help establish credibility and build confidence in your brand.

Website refresh credit*

Our commitment extends beyond the initial design. To keep your website fresh, we offer a *$1000 credit towards a new website when you resign after the initial 2-year period, ensuring your site stays modern and effective.

Don't settle for a site that doesn't convert

An outdated website is more than just a missed opportunity – it’s actively costing you sales. At Sites That Convert, we specialise in creating premium, conversion-focused websites that turn visitors into loyal customers. Stop leaving money on the table and partner with us to build a website that not only looks great but also drives meaningful business growth.

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